BlueHost Hosting Plan Review

BlueHost Hosting Plan Review

Here is the second in a series of hosting company, or more specifically hosting plans, reviews I promised.  Again, as I have never used BlueHost to host my and my clients’ sites at, I am basing this review on what I have heard other people say about it.  I’d also like to remind you that you can always opt to host your websites with Charlotte Web Development.

BlueHost Company Overview

BlueHost has been in the hosting business since 2003, which is when the company was established by Matt Heaton, the CEO and current owner.  BlueHost also has two sister companies, namely Fast Domain and HostMonster, founded in 2005 and 2006 respectively. BlueHost is headquartered in Orem, Utah and currently employs more than 140 staff members. Together with their sister companies, they specialize in providing affordable shared web hosting, and easy domain registrations. They pride themselves in offering easy to setup and use, integrated hosting solutions, which are well able to cater to both the needs of individual users with simple websites, as well as those of businesses who need complex e-commerce solutions or have multiple domain requirements.  On the whole, the BlueHost hosting plan comes packed with lots of features, such as, among others, unlimited space and bandwidth, a free domain name, SSL certificates, shopping cart solutions, and the ability to host unlimited domains on a single account. BlueHost also boasts of a 99.9% uptime, and a very responsive 24/7 toll-free phone and live chat customer support, in addition to the standard email ticket system.

What Users Are Saying About BlueHost

As I personally have no experience with BlueHost, I took a poll among those who do. This is what they had to say:

“BlueHost also comes up a lot on tech lists. I haven’t used them but they are very popular.”

Mahalie Stackpole

“I recommend GoDaddy or BlueHost…or your own in house server.”

– Sharon Phillips

BlueHost Pros and Cons

Overall, BlueHost is generally very well regarded among users, receiving consistently good reviews on hosting review websites such as hostjury.com and whoishostingthis.com. The main user complaint is, strangely enough, being accused of violating the company’s Terms of Service, which has led quite a few people to cancel their subscriptions.  The other notable complaint is from long time users who are beginning to see negative changes in the company’s performance.  The main source of their dissatisfaction is the increasing server downtime (from 99.9% to 90% or less) due to overselling of server space by BlueHost.  The recent success enjoyed by BlueHost has led them to outsource some of their services, such as customer service and payment processing, and it seems that this is causing some discontent among their user base, though, from reading the reviews, it seems that most problems are still solved satisfactorily and in a short amount of time.

On the positive side, the vast majority of users are extremely satisfied with the service offered by BlueHost, both in terms of support as well as general functionality, which is reflected in the many four or five star reviews on many hosting company review websites.

The Bottom Line

BlueHost reportedly has a very high and consistent uptime, a large and growing number of satisfied customers, as well as a very responsive customer service.  They do, however also have some very strict Terms of Service that have led quite a few people to cancel their hosting subscription, which is why you should definitely read those before signing up for hosting with BlueHost.

So, the bottom line is that, if you are looking for affordable and reliable hosting for your personal blog or website, or need hosting for your business website or a simple e-commerce site, then BlueHost is definitely worth looking into.  For anything more, you are probably better off considering a dedicated hosting package from a company such as MediaTemple.

If BlueHost is not exactly what you are looking for, you might consider HostGator or GoDaddy, which are both also rated very highly, and in the same price range as BlueHost.

BlueHost Hosting Plan

Just to paint a complete picture of BlueHost and their hosting solutions, I am including their current prices and offers.  However, for the most up-to-date version of this pricing and feature list, as well as a more detailed description of the plan itself, you should visit the BlueHost website.

So, for $6.95 a month BlueHost currently offers:

  • Unlimited Hosting Space
  • Unlimited File Transfer
  • Hosting Unlimited Domains
  • 2,500 POP/Imap Email Accounts
  • SSH (Secure Shell), SSL, FTP, Stats
  • CGI, Ruby (RoR), Perl, PHP, MySQL
  • 2000/2002 Front Page Extensions
  • Free Domain Forever
  • Free Site Builder

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